BUILD better customer relationships with production-ready IoT

Oden Technologies, the intelligent industrial automation provider, announced today the partner program for manufacturing machinery makers.

In today’s competitive market, machinery manufacturers struggle to build ongoing relationships with customers post-sale. Once equipment is deployed by a customer, they lose visibility into machines’ performance, heavily relying on field service teams in case of failure.

But the age of Intelligent Manufacturing is opening up new opportunities for machine makers to re-imagine customer aftermarket service. By partnering with Oden Technologies machinery manufacturers can leverage Oden’s IoT technology infrastructure and its Industry 4.0 expertise, and immediately begin adding value for their customers.

The machinery manufacturers who are providing remote monitoring and maintenance services to their customers are already realizing considerable gains. More than 80 percent benefited both from increased customer satisfaction and improved uptime and machine availability. One third have also decreased the number of on-site service calls and lowered the cost of problem resolution. The Oden real-time, data-driven technology approach has the potential to increase these gains exponentially.

Using Oden’s platform, machine makers can provide their customers with real-time alerts and fix equipment before it fails, effectively eliminating unplanned downtime. In turn, manufacturers will benefit from the option to outsource the maintenance and repair of their assets to the equipment maker, reducing their MRO costs and increasing machine availability.

Oden’s platform, which spans both hardware and software, offers machinery manufacturers easy to install wireless IoT devices, and production-ready, intelligent industrial automation platform. Its predictive analytics can be applied to monitoring critical machine components and sub-systems of production, delivering real-time insights into the inner workings of their equipment, and predictive maintenance post-sale.

For more information, please visit: https://oden.io/partnerships/

About Oden
Oden Technologies is the intelligent industrial automation company empowering manufacturers to achieve perfect production by providing complete visibility into all the production processes in real-time. The Oden platform wirelessly collects data from any machine, integrates it with third-party systems, and delivers instantaneous insights leading to effective quality control, timely maintenance and lower machine downtimes, optimized operations, and higher customer satisfaction. Oden investors include Atomico, EQT Ventures, Inbox Capital, and LocalGlobe.