Competitive Capabilities International (CCi) and Zaptic today announced strategic partnership to accelerate performance improvement. 

CAPE TOWN, 1 March 2023: Competitive Capabilities International (CCi) and Zaptic are pleased to announce that they have entered into a strategic partnership that combines CCi’s industry-leading continuous improvement methodology and best practices with Zaptic’s market-leading connected worker platform.

Digital transformation is rapidly changing the manufacturing landscape and organisations are seeking solutions that will seamlessly connect frontline workers to the information they need, when they need it, to drive continuous improvement success.

The CCi-Zaptic partnership brings together two organisations that are committed to helping supply chain and manufacturing leaders improve performance by empowering and upskilling frontline teams.

CCi brings deep experience to operations, and helps organisations take a step-by-step approach to building internal capability for sustained results. Zaptic’s no code platform enables a step-by-step approach to shop floor digitisation, and empowers workers with the information and tools they need to drive operational excellence and productivity improvement.

“This collaboration reinforces CCi’s commitment to providing clients with a broader set of solutions that will accelerate their operational excellence journey,” said Ed Koch, Chief Solutions Officer, CCi. “CCi has been helping leading organisations transform the way frontline teams operate for over 35 years. Zaptic shares this vision, and provides the digital capability to take frontline worker empowerment into new realms.”

With a combination of world-leading coaches, content, and digital solutions, CCi and Zaptic are well-positioned to offer clients a complete ecosystem of solutions to drive step change performance and deliver sustainable benefits across the supply chain.

“Zaptic is excited to partner with CCi,” said Sandy Reid, Co-founder and Chief Strategy Officer, Zaptic. “The powerful combination of Zaptic’s user-friendly connected worker solution and CCi’s best practice content, coaching and change management capabilities will help organisations accelerate, sustain and scale transformation goals through data-driven continuous improvement.”



Issued by:

Robyn Macé (Group Marketing Manager)

Competitive Capabilities International


About Competitive Capabilities International (CCi)  

Established in 1987, CCi is a privately held, global company that enables organisations to deliver sustainable results across the supply chain through a continuous improvement solution called TRACC. With its core experience residing in manufacturing and supply chain best practices, CCi’s goal is to ‘unlock greatness’ in organisational capability through proven experience in World Class Manufacturing (WCM), Total Productive Maintenance (TPM), Six Sigma, Lean and Supply Chain Optimisation.  

About Zaptic

Zaptic is a connected worker platform trusted by global manufacturers to drive productivity and accelerate transformation results. The company’s solution digitally empowers workers with the information and tools they need to drive operational excellence, and a no code toolkit to accelerate digital transformation. By digitising frontline work execution, problem-solving and learning, Zaptic’s customers unlock measurable improvements in productivity, quality and safety, and enable knowledge transfer between the retiring and new generation of workers to improve resiliency and agility.